FREQUENTLY ASKED QUESTIONS (FAQ)
1. Love to order Swallow Maker, and can i know the different between the two products?
Thanks for showing interest in the brand, the Swallow Makers are unique products, Swallow Maker(S-Mortar) is a fully automated machine which cooks and pound both raw and powdered swallow food with a non-stick pot, while the Swallow Maker eco is a semi-automated machine it also cooks and pound both raw and powdered swallow food, both not automated, and it have a stainless pot.
Compared to the Swallow Maker, the main advantages of the Eco vision are higher production efficiency, ten minutes to complete the food production; as well as the addition of the function of rapid mixing, suitable for mixing other ingredients, such as vegetables and meat and other food products. Compared to other products on the market, the Syinix Swallow Maker series is distinguished by its unique ingredient cooking and pounding technology.
2. How many years warranty Swallow Maker?
Hi dear customer, Swallow Maker has 1 year plus 1 month warranty coverage, which covers non-human damage and parts repairs.
3. How can I contact you if I have a problem with my product?
You can reach us out via our social media DMs or contact our customer careline via 09132836234 or or email us at manager.ng@syinix.com
4. How long does Delivery takes, and how can i track my orders?
Thanks for reaching out for delivery info
Within Lagos it takes 2 to 3 working days
Within Rivers it takes 3 to 5 working days
Within Abuja it takes 5 to 7 working days
For tracking orders, email is always sent to you when your order is confirmed by our customer care.
