FREQUENTLY ASKED QUESTIONS

DISPATCH & DELIVERY

  • How much does delivery cost?

We offer Free Shipping service for LAGOS, ABUJA & RIVERS STATE.

  • How long it takes for delivery Syinix product?

Normally it takes 2-3 days within Lagos .

5 days to Abuja

5-7 days for Rivers state

More information we'll provide in your order confirmation email that will be sent after your purchase.

Please take notice of your email and phone because we will confirm the estimated delivery date with you.

  • What payment options can I use on Syinix orders?

What payment options can I use on Syinix orders?

REPAIR & RETURNS

  • Do you replace broken screens?

Yes, plz contact our official after-sell service partner Carlcare for detailed solutions. If your problem can still not be solved, plz email manager.ng@syinix.com for help and we will feedback within 2 work days.

  • Do you give refunds?

It depends on the product and date you purchased, plz email manager.ng@syinix.com to confirm your problem, thanks.

ORDERS & RETAIL STORE

  • Do you have a physical store?

Yes, we have many offline stores in Nigeria and the number keeps increasing. Plz email at manager.ng@syinix.com and kindly provide your location so that we are able to locate a dealer near you.

or click https://www.syinix.com/service/offlinestores to find an offline store close to you

  • Where can I know more about Syinix?

Dear customer, you can visit our global websitehttps://www.syinix.com/to know better about Syinix brand.